I have never experienced the level of professionalism and cleanliness of Los Cerritos Dentistry in my lifetime and I’ve been to countless dentists throughout my childhood due to anxiety. Although I’ve only had 2 cavities in 45 years, I do not like the thought of having a drill used in my mouth! I was so nervous that I left my cell phone in the waiting room, which was immaculate and sterile (Masks, booties, temperature checks, teeth brushing, and medicated mouthwash are prerequisites to treatment) by the way. After choosing a Netflix original show to further calm my nerves in the treatment room - genius (I ultimately chose a calming binaural beats video to subconsciously transport my mind to a peaceful state which worked wonders for my anxiety), I had x-rays and pictures taken of my problem teeth and was informed that I had 6 surface cavities and a possible root canal that I might need if they could not remove the decay. Needless to say, I was terrified of the extensive work needed to get my molars back on track. Anyway, I agreed to having one side of my mouth repaired and let me say that although I needed a numbing agent for the pain, I have never felt so relaxed. The doctor and dental assistant were kind, gentle, and attentive to my needs. If you’re on the fence about which dentist to choose, look no further. You will not be disappointed. On a final note, the front office receptionist is the gatekeeper to all brick and mortar businesses who service the public, and the receptionist at this dental office was stellar. She immediately made me feel comfortable and welcome. Awesome job. I’m looking forward to my next appointment, even though the drill is eminent! In short, every business needs to shop (property management lingo) the customer service of this establishment. No matter what industry you’re associated with, the bar has been set. This practice is destined for greatness.
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